Provider directory accuracy you can prove.
CredFlow continuously audits your provider directory, flags what’s wrong, and helps you stay audit-ready—so members aren’t misled and regulators aren’t surprised.
Wrong phone number
Confirmed by callVerifiedOutdated location
Corrected and loggedVerifiedNetwork mismatch
Directory vs enrollment recordHigh-riskAttestation ready report · timestamps per provider
Directory accuracy is a compliance requirement—and a financial risk.
Under the No Surprises Act, inaccurate directory/network information creates direct financial exposure, including situations where members must be treated as in-network cost-sharing. Regulators are actively enforcing directory accuracy.
CredFlow is your Payer Directory Auditor.
CredFlow’s Payer Directory Auditor identifies directory inaccuracies, prioritizes them by regulatory and member impact, and gives your team a clean path to resolution—with reporting designed for compliance and oversight.
Accuracy
Find wrong locations, phones, specialties, network participation mismatches, duplicate listings, and missing required fields.
Speed
Move from discovery to directory accuracy resolution faster, with a focused resolution list.
Defensibility
Turn a public directory into evidence you can stand behind.
From directory data → defensible directory.
Connect
We bring your directory data into CredFlow.
Directory data inAudit
Ongoing audits for accuracy, completeness, and network-status alignment.
Issues ranked by impactConfirm
CredFlow confirms high-risk inaccuracies by calling offices directly.
Verified by callResolve
Track fixes to completion and export audit-ready reporting.
Audit-ready report outBuilt for the rules you’re held to.
What regulators expect
- Accurate, up-to-date directory/network information
- Reduced member burden from inaccurate listings
- Demonstrable ongoing maintenance efforts
How CredFlow helps
- Continuous audits & proactive issue resolution
- High-risk verification via office calls
- Comprehensive reporting for oversight
Artifacts you can export
- Reporting with timestamps
- Verification per provider (NPI)
- Compliance attestation (annual)
Reduce regulatory risk. Reduce financial exposure.
Turn a public directory into evidence you can stand behind.
Continuous audits, high-risk verification by call, and reporting built for oversight.